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JACKSONVILLE, FL – [Thursday, Sept. 12, 2024] – Logistical Data Services (LDS), a leader in providing advanced data analytics and inspection services in the automotive sector, is pleased to announce the formation of a multi-year Technology and Services Alliance Agreement with CSX Transportation, one of the nation’s largest rail networks. This strategic partnership underscores CSX’s recognition of LDS’s proven capabilities in delivering cutting-edge data services and technology solutions.
The collaboration aims to spearhead industry innovation, with a strong focus on reducing and eliminating vehicle damage. LDS’s cutting-edge systems will empower CSX and its Original Equipment Manufacturer (OEM) partners to enhance coordination on initiatives that target damage reduction and supply chain efficiency improvements. LDS’s software streamlines the entire claims management process, and in turn, significantly boosts the efficiency of CSX’s freight claims. This technology automates data collection, supports real-time tracking, and delivers sophisticated analytics, minimizing manual errors and speeding up claim resolutions. This results in faster reimbursements, optimized resource allocation, and heightened customer satisfaction, ultimately refining the freight claims workflow and elevating operational efficiency for CSX.
Impactful Early Results In the early stages of the partnership, CSX has already reported a significant improvement in data management, resulting in faster and more efficient claim settlements for customers. With LDS’s advanced data support and insights, CSX has identified mitigation opportunities that have helped streamline operations and improve service delivery.
